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Visiting Your Loved One

Your Visits Mean So Much

Every day, we see the joy our patients experience when loved ones visit. We encourage visits as much as possible to help patients stay connected with family and friends.

Safety

Safer Visits For All

Our commitment to the safety of patients, residents and team members requires some simple screening for visitors. The ongoing COVID-19 regulations have caused some changes to our policies. We suggest calling ahead to the center you plan to visit to know of any recent visitation changes.

Currently, all visitors go through a simple screening process.

  • Answer designated questions
  • Physical temperature check
  • Masks required

Any adverse response or temperature reading will be addressed accordingly.

Pets

Furry Friends Welcome

We welcome visits from four-legged family members. Please provide documentation of up-to-date vaccinations. Pets must be well-behaved, on a leash at all times, and must not exhibit signs of aggressive behavior. Please contact the facility prior to bringing your pet in for a visit.

Helpful Tips

Make the Most of Your Visit

Here are some ways to relieve some of the stress people often feel when visiting and make it a positive experience for all.

Plan ahead – Know the patient’s schedule. They may be tired after morning or early afternoon therapy or treatments.

Set the tone – Sitting or engaging at eye level helps put your loved ones at ease. Bring the appropriate energy. You may need to speak more slowly and a bit louder.

Be present – Non-verbal communication speaks volumes. Maintain eye contact and set aside your keys and cell phone. Remember why you are there.

Show and tell – Bring photos and other mementos that may help to start conversations. Of course, children and grandchildren help brighten the visit.

Meet loved ones where they are – This is especially true for patients with dementia. Circular conversations are common. Ask open-ended questions and let your loved one guide the conversation. Avoid asking questions like “what is my name” or “do you remember me.”